DILIGENT

The leading governance, risk and compliance (GRC) SaaS company serves 1 million users from over 25,000 companies around the globe. The innovative platform gives leaders a connected view of governance, risk, compliance and ESG across their organization. The world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose.

MY ROLE

User and competitive research

UX best practices

UI design

Product design

TEAM

Tracie King (UX/UI Design)

Jillian Maloney (Director of Product)

Danai Kekatou (Product Manager)

Front/Back End Development Team

Client

Diligent Corporation

PROJECT OVERVIEW

During my tenure at Diligent, I contributed to several products. In this portfolio, I will detail the process and UX thinking behind a select few. Specifically, I will showcase Diligent Messenger, a secure messaging application designed for Board Members, and Director Network, the world's largest private community of board members and senior executives. Director Network provides members with exceptional access to insights, opportunities, and connections essential for purpose-driven leadership in modern boards.

planning

I initiated the project by conducting thorough user and competitive research, then I devised the UX and UI, carefully considering all the tasks crucial for Board Members keeping security and accessibility top of mind.

DILIGENT MESSENGER

I started with a few user journey flows and explorations of icons, colors and UI

designing

After finalizing the UX and UI, here are some of the completed screens:

home

filtering

contacts

groups

group conversation

group information

Prototype

planning

I initiated the project by conducting thorough user and competitive research, then I devised the UX and UI, carefully considering all the tasks crucial for Board Members keeping security and accessibility top of mind.

DIRECTOR NETWORK

I conducted competitive and user research and began with some wireframes including how Zoom and WebEx could eventually be integrated into the platform. Then I developed the UX and UI.